Emerson Opens Comprehensive Southeast Asia Customer Service Centre in Singapore
Singapore, September 5, 2008 – To bring its full range of automation services even closer to Asia customers, Emerson Process Management opens the Southeast Asia Service Centre in Singapore with an open house for all customers to mark the occasion.
The new service centre is part of Emerson’s ongoing growth strategy of close collaboration between the company and its customers, demonstrating a strong commitment to Asia and service excellence.
The new facility will offer a comprehensive suite of instrumentation & control services that integrate repairs, diagnostics testing, product maintenance, turnaround services, equipment start-up and commissioning, parts replacement, education and training, and process control optimization consultancy to name a few. These end-user services extend over the full range of Emerson technology and expertise including including Fisher® valves and regulators, DeltaV™ and Ovation® automation systems and solutions, AMS® Suite predictive maintenance, Rosemount® measurement and analytical instruments and flow meters, and Micro-Motion® Coriolis flow meters.
Emerson’s Asia Pacific management officiated the opening, including Mike Train, President, Hakan Erdamar, Vice President of customer services, and Frank deJong, Vice President of Fisher valves.
"The use of a highly knowledgeable and competent service provider is critical to the safety and performance of a customer’s plant," commented Train. "Emerson’s commitment to our customers in this region is strengthened by this new service centre which deploys trained and experienced personnel across a full spectrum of process automation technologies. Through this enhanced support capability combining with Emerson's industry-leading products and solutions, we are committed as a reliable partner to help our customers manage their plants better and improve their operating performance."
About Emerson Process Management
Emerson Process Management (www.emersonprocess.com), an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil and gas, refining, pulp and paper, power, water and wastewater treatment, food and beverage, life sciences and other industries. The company combines superior products and technology with industry specific engineering, consulting, project management and maintenance services. Its brands include PlantWeb®, Fisher®, Micro Motion®, Rosemount®, Mobrey®, Daniel®, Bristol®, DeltaV™, Ovation®, and AMS™ Suite.
About Emerson
Emerson (NYSE: EMR), based in St. Louis, is a global leader in bringing technology and engineering together to provide innovative solutions to customers through its network power, process management, industrial automation, climate technologies, and appliance and tools businesses. Sales in fiscal 2007 were $22 billion. For more information, visit www.emerson.com (global) or www.emerson.com.cn (China).
